Frequently Asked Questions

No. Vitiva Immune Essentials is a food supplement designed to complement a varied, balanced diet. It is not a medicine and does not treat, cure, or prevent any disease. It does not replace professional medical advice or treatment.

Take one capsule daily with food and a glass of water. You can take it at any time-morning, midday, or evening. Choose a time that suits your routine and aim for consistency. Do not exceed one capsule per day.

No. We operate on a cash-on-delivery basis. When you place your order, we'll call to confirm your details. You pay only when the parcel arrives, by cash or card. There is no prepayment required.

Standard UK delivery is 1-2 working days from the date of your confirmed order. Your order will be dispatched after our team calls to confirm your address and any questions you may have.

Yes. You have 14 calendar days from the date of delivery to return unopened products in original condition for a full refund. If you wish to cancel before dispatch, please contact us immediately-we can typically cancel orders that haven't been shipped.

Yes. Vitiva Immune Essentials is suitable for both vegetarians and vegans. The capsule shells are made from plant cellulose, not gelatin. The formula contains no animal-derived ingredients.

Vitiva does not contain gluten, dairy, nuts, or soy. However, if you have specific allergies or intolerances, we recommend reviewing the full ingredient list on the bottle label or contacting our support team for detailed allergen information.

If you are pregnant, breastfeeding, taking prescribed medications, or have a known medical condition, please consult your healthcare provider before starting Vitiva or any new supplement. This ensures the product is appropriate for your individual circumstances.

Store Vitiva in a cool, dry place below 25°C. Keep it away from direct sunlight and humidity. Store securely out of reach of children. The sealed bottle maintains potency for 3 years from the date of manufacture-check the expiry date on your bottle.

If you miss a dose, simply take one capsule the next day. Do not double up to make up for a missed dose. Consistency is more important than perfection-aim to take Vitiva regularly, but one missed day won't undo your routine.

Shipping is included in the price shown. You pay only for the product itself, and delivery within the UK is free. No hidden charges. The total price you see is the total you pay on delivery.

Vitiva Immune Essentials is manufactured in the European Union to strict food supplement quality and safety standards. Every batch is tested for purity and potency to ensure consistent, reliable products.

If you are taking medications, please consult your doctor or pharmacist before starting Vitiva. Certain nutrients can interact with specific drugs, and your healthcare provider can advise whether Vitiva is safe and appropriate for you.